Shipping
We know your time and money our both precious things. We will try our hardest to get you your order as quickly as possibly for the cheapest price possible. We know shipping costs aren’t fun and we wish we had control over them, but we will do anything we can to make sure we get your the best price possible and get you order as fast as possible. Thank you for your on going support and business. If you have any questions about your order please email us at store@thatoldscent.com.
Returns
If you’re when receiving your order and it is damaged, please contact us with in 15 days and we will ship you a new candle. Proof of the damage product is required. If you don’t like your scent of your candle after you receive it, no problem. Let’s get you a new one. We will let you ship back your candle and we will send you a new candle to try. The candle must not be lit and not damaged to receive credit for a new candle. The candle will be in the exact same size as the candle of your initial order. You will be responsible for shipping costs, to ship the candle back and to have the new candle shipped to you.